PRIVACY POLICY

TL;DR - we wont sell your emails to third parties, all details are saved on secure Wix servers, payment details are taken via paypal and Stripe and not held by Indulge. 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way, such as email addresses voluntarily submitted for our mailing list. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page (this basically means that Miranda will sometimes try to understand what google analytics is saying before giving up and going to the pub)

 

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, and email address. Your personal information will be used for the specific reasons stated above only.

Payment details are collected by third parties - namely Stripe and Paypal and we suggest taking a browse of their own privacy policy for details on how they keep your information.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

 

 

How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with your site visitors?

We may contact you to notify you regarding your purchase, to troubleshoot problems with your purchse, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

 

How do we use cookies and other tracking tools?

 

Indulge uses Google Analytics to see if there’s anything we can do to improve your visiting experience; including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Indulge itself does not a)have any idea how to use this kind of stuff anyway and b) does not store any cookie information. C) We prefer double chocolate Maryland. 

 

How can our site visitors' withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@club-indulge.com. We only store email addresses voluntarily submitted for our mailing list, which you are welcome to unsubscribe to at any time. All events (apart from Big Weekends) allow customers to purchase tickets on the door rather than using any tech if you’re super worried. 

 

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. (We won’t. This was hard enough work as it was) Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@club-indulge.com

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